Privacy policy

1. Introduction

This privacy and personal data processing policy establishes the methods of collection, use, storage, and protection of the personal data of users of the ecommerce website enotecaberebene.com. The website is committed to ensuring maximum privacy protection and compliance with current data protection regulations, in particular the General Data Protection Regulation (GDPR) of the European Union.

2. Collection and use of personal data

2.1. Types of data collected

The ecommerce website may collect the following types of personal data from users:

• Contact information: name, email address, postal address, phone number.
• Payment information: credit card data or other payment methods.
• Browsing information: IP address, browser type, demographic data, browsing preferences.
• Account information: username, password, order history, purchasing preferences.

2.2. Purpose of personal data processing

The personal data of users are collected for the following purposes:

• Processing of orders and management of transactions.
• Provision of support and assistance to the user.
• Customization of the browsing experience and the site's content.
• Sending of marketing communications, only if the user has given explicit consent.
• Compliance with legal and regulatory obligations.

2.3. Legal basis of processing

The processing of users' personal data is based on one of the following legal bases:

• Execution of a contract: the processing is necessary for the execution of a contract with the user, for example, to process an order or provide assistance.
• User consent: processing is based on the explicit consent of the user for marketing purposes.
• Compliance with legal obligations: processing is necessary to comply with the legal and regulatory obligations to which the website is subject.

3. Storage of personal data

Users' personal data will be stored for the period strictly necessary to achieve the purposes for which they were collected, unless they are required by law to be stored for a longer period. The data will be processed in accordance with appropriate security measures to prevent unauthorized access, disclosure, alteration or destruction of personal data.

4. Sharing of personal data

The personal data of users may be shared with third parties only in the following cases:

• Service providers: the website may use third parties to provide payment, shipping, and other services. These third parties will have access only to the personal data necessary to perform the requested services and will be obliged to process the data in accordance with this privacy policy.
• Legal obligations: the website may share personal data if required by laws, regulations, or orders of the competent authorities.

5. User rights

Users have the following rights in relation to their personal data:

• Access: they have the right to access their personal data and to request information on how they are processed.
• Rectification: they have the right to request the correction or updating of their personal data in case of inaccuracy or incompleteness.
• Deletion: they have the right to request the deletion of their personal data if they are no longer necessary for the purposes for which they were collected or if processing has occurred in violation of applicable regulations.
• Restriction: they have the right to request the restriction of processing of their personal data under certain circumstances.
• Portability: they have the right to request the transfer of their personal data to another data controller in a structured, commonly used and machine-readable format.
• Opposition: they have the right to object to the processing of their personal data under certain circumstances.

6. Data security

The ecommerce website is committed to adopting adequate security measures to protect the personal data of users from unauthorized access, loss, misuse, or disclosure. Appropriate technical and organizational measures will be used to ensure an appropriate level of security.

7. Changes to the privacy policy

The ecommerce website reserves the right to make changes to this privacy policy at any time. Any changes will be posted on the site and users will be adequately informed. Users are encouraged to regularly read the privacy policy to be updated on the personal data processing practices of the site.

8. Contacts

Users can contact the ecommerce website for any questions or requests regarding this privacy policy or the processing of personal data by sending a communication to the contacts indicated on the site.

This privacy policy comes into effect from the date of publication on the ecommerce website.